Feedback & Privacy Policy


We value feedback from our patients including suggestions, concerns or any complaints you may have. Please feel free to contact us through our online contact form below. If you believe a satisfactory outcome is not achieved, the complaint can then be directed to the NSW Health Care complaints Commission for action by calling 1800 043 159.

If you have any suggestions, concern or complaints, please complete the form below.

Note: This form cannot be used for direct communication with doctors and is not to be used for booking appointments. Please use Appointuit to book an appointment with a doctor by using the buttons on the right of the page.


Privacy Statement

Castle Medical Centre manages all patient records with a high degree of confidentiality and also adheres to privacy law requirements at all times. A copy of CMC’s Privacy Policy is available in our Waiting Area noticeboards or Reception or simply click on this link below:


  • Online



    Opening Times

    • Week Days9am - 6pm
    • Weekends & Public HolidaysClosed
    • Phone02 8865 0650
    • Fax 02 8061 4309
    • Address2/336 Old Northern Road, Castle Hill NSW 2154